ThirdWave to Refresh City of Berkeley Digital Strategic Plan

 

February 13, 2020

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The City of Berkeley has retained ThirdWave to refresh the Digital Strategic Plan it developed for the city in 2016.

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Four years into the successful implementation the City’s Digital Strategic Roadmap, ThirdWave will partner with the City to update and articulate the City’s technology path for the next 5 years.

 

The City of Berkeley has completed approximately one-hundred and fifty (150) substantial technology initiatives. These have included major infrastructure improvements, the deployment of Enterprise Resources Planning systems, and numerous department applications. A number of non-technology initiative recommendations have been implemented. These include the following: an IT organization realignment, Help Desk tools, IT service delivery enhancements and IT Department's certification in the Rapid Workflow® business process improvement best practice.

 

“As testimonial to ThirdWave’s trusted relationship with the City of Berkeley, this is the ninth project awarded to ThirdWave in four years; we are privileged,” noted Roy Hernandez, ThirdWave President/CEO.

 

After assessing completed, in-progress and completed initiatives, new strategic initiatives will be identified. In addition, a detailed five-year timeline and budget will be articulated, supported by an IT organizational assessment.

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