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Educational Services

Professional Course-ware & Training

ThirdWave provides a number of professionally designed and developed courses applying teaching of best practices, taking a pragmatic approach. Courses are structured to thoroughly cover important aspects of each subject matter. Classes are highly structured and interactive, facilitated by expert instructors. To enhance student retention, classes cover important concepts, processes, techniques and knowledge areas. Instructors demonstrate practical examples, and then students are guided through exercise allowing them to practice what they’ve learned in the classes. 


Representative Training engagements include:

  • Rapid Workflow® Process Modeling Certification Training to approximately 1,400 student including the following the partial list of government customers

  • 160 executive, department heads and staff at Stanislaus County 

  • 64 staff and management in a joint class for the Counties of Merced

  • 40 staff of the City of Berkeley’s IT department

  • 24 staff and management at the County of Galveston IT Department

  • Rapid Workflow® 101 Fundamentals

    • 300 staff and management at CalSTRS,

    • 18 staff and management of Riverside County IT Department

  • Project Management 101, PMBOK Essentials for Successful Project Delivery

  • 140 staff and management at SCAG

  • 40 members of the City of Berkeley’s IT Department

  • 25 members of Riverside County’s IT Department.

  • Help Desk Extraordinary Customer Service Training

  • City of Berkeley 311/Help Desk


Organizations seek to significantly improve their performance, measured in successful project delivery, improved business controls, lowered budgets, and/or improved customer server take the courses.

  • Cal State Planning Association

  • CalSTRS (3)

  • City of Stockton (2)

  • City of Berkeley (5)

  • City of Centennial, CO (2) 

  • City of Las Vegas, NV

  • City of Los Angeles

  • City of West Hollywood

  • County of Galveston, TX

  • County of Riverside (2)

  • County of San Joaquin

  • County of Stanislaus (5)

  • Merced County

  • San Gabriel Valley Council of 

  • Southern California Association of Governments

  • SONY Pictures

  • State of Montana, Dept. of Administration

  • State of Montana, Dept. of Environmental Quality

  • Wolfgang Puck Food Company

* Numbers in parenthesis indicate the number of engagements held with each client

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