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City of Costs Mesa Picks ThirdWave for its IT Strategic Plan & Roadmap


January 23, 2017

The City of Berkeley has retained ThirdWave to provide ongoing Rapid Workflow® services on a variety of initiatives related to current and planned Information Technology initiatives. ThirdWave will work with business process owners and subject matter experts to identify business, functional and technical requirements.

Sample business processes to address include: Planning Development and Building Permitting, Contract Administrations, IT Governance, Work Order processing, Service Requests, Implementation of a Knowledge-based System, Human Resource Onboarding/Offboarding, Asset Management, Hardware/Software procurement, and procurement of a new Irrigation System for all city parks. Other initiatives will be added on an ongoing basis as needs arise.

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