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City of Corona chooses ThirdWave for Business Process Mapping of Finance, HR & Utility Operations


May 2, 2022


The City of Corona was looking for a highly qualified consultant to use the Six Sigma DMAIC approach of making the organization more effective and efficient. However, the City determined that ThirdWave’s patented Rapid Workflow® method was more responsive. The Rapid Workflow® methodology addresses Business Process Mapping; Business Process Improvement, Optimization, and Continuous Improvement. ThirdWave will work one-on-one with various functional areas and individuals at the City to map processes, gather requirements, and KPIs, validate    findings,    and    identify    process    improvement    opportunities.

The project will focus on financial and procurement processes, with the end result being a strategy, roadmap and the development of an RFP for a new ERP system, and possibly a new Utility Billing system.

According to the City, ThirdWave was selected for its comprehensive methodology and flexibility in working with the City to carry out the project within their budget.

“ThirdWave is thrilled to reestablish our relationship with the City, which began in 1998 when we carried out their IT Strategic Plan,” noted ThirdWave Sr. Business Analyst Aymee Barajas.

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