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Indio, City of Festivals, retains ThirdWave to Carry Out Website Assessment & Redesign RFP


December 30, 2020


ThirdWave is once again working with the City of Indio on a project that will enhance the public facing interface with their community. We have been retained to carry out an assessment of the City’s website for a subsequent redesign. 

Having completed the City’s IT Strategic Plan in June of 2019, ThirdWave will offer our twenty-seven years of experience and expertise in municipal web-site assessment, design, development, and integration. 

The project entails a collaborative approach encompassing significant research, outreach and engagement, such as:

  • Website benchmarking with other similarly-sized award winning cities and their government websites

  • City of Indio website assessment including visual design and Google analytics

  • Focus groups with City staff to address functional and technical requirements and website governance

  • Online survey for City staff as well as the Indio community, in English and Spanish

  • Producing a final assessment report

  • Producing a Request for Proposal for the Website Redesign

ThirdWave’s President, Roy Hernandez, noted: “ThirdWave hopes that the final redesigned City of Indio Website joins the ranks of other ThirdWave website redesign clients such as the cities of Sacramento, Pasadena, and San Jose, which were recognized as Best of Web cities in the US by Government Technology.”

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