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ThirdWave to administer ECMS project supported by our patented Rapid Workflow   methodology


April 18, 2019

The Orange County Sanitation District (OCSD) operates the third largest wastewater agency west of the Mississippi River. Since 1954, they have safely collected, treated, and disposed of and/or reclaimed the wastewater generated by 2.5 million people living and working in central and northwestern Orange County, California. They employ a professional staff of more than 600 employees and their facilities include 587 miles of sewer pipes, located throughout the county, and two treatment plants – one in Fountain Valley, CA and the other in Huntington Beach, CA.

OCSD chose ThirdWave to conduct a comprehensive needs assessment of their Records Management Program, which includes an analysis of their policies, business processes and technology systems, as well as the generation of an implementation guidance for the digitization and paperless initiative. By reviewing existing systems (including Office 365 – email, OneDrive, SharePoint, Teams, etc.), equipment, resources and business processes evaluated throughout OCSD, current challenges, opportunities and recommendations for their paperless initiative will be identified. ThirdWave’s Rapid Workflow methodology will be applied to the project to create an efficient roadmap that results in a successful implementation of OSCD’s Trusted System and digital environment within the next 3 years.

The project used ThirdWave’s patented Rapid Workflow® methodology to examine business processes to enhance the RIM Program, consisting of the following project tasks:

  • Assessment of OCSD’s Records & Information Program

      -  Policies & Procedures Evaluation

      -  Online Content/Records Management Survey

      -  Document Inventory

      -  Staffing Evaluation

      -  Rapid Workflow® Business Process Assessment

      -  Develop Taxonomy

  • Develop Current System Evaluation Findings and Future System Recommendations


Noted Roy Hernandez President/CEO of ThirdWave, “We are delighted to resume our relationship with OCSD, for whom we did Enterprise Content Management System work in the late 1990s.”


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